Case Studies

Success stories from SKUTOPIA users

Floraly

Solutions:

  • Shipping Platform
  • SKUTOPIA Now

Results:

  • Launched in Melbourne in addition to Sydney
  • X2 volume over just 9 months
  • Significant increase in NPS and positive reviews

Overview:

Book and pack using SKUTOPIA Shipping Platform and SKUTOPIA NOW services, while previously used gig economy to pick and deliver orders. This meant their operation's team time is spent on packing more orders rather than routing - saving significantly on salaries and wages and routing software; minimal time spent on sortation due to SKUTOPIA's capabilities; happier customers and 99% delivery success rate as per the SLA indicated by the end consumer. All the above resulted in a significant increase in order volume and higher profitability.

Keyboard Treehouse

Solutions:

  • Shipping Platform
  • Robotic Fulfillment
  • SKUTOPIA Now

Results:

  • No rental cost for the warehouse
  • Focus on growth
  • Doubled their volume

Overview:

Keyboard Treehouse made the move to SKUTOPIA’s Sydney Urban Robotic Micro Fulfillment Centre, to gain unlimited warehouse capacity to grow their sales and afford time to focus on creating new products and boosting sales & marketing. 

  • One hundred percent of their orders are dispatched within an hour of the order being placed in their online website.
  • One hundred percent of their Sydney orders are delivered within the same day with SKUTOPIA Now; their Melbourne and Brisbane orders are delivered next day with SKUTOPIA Now, while all other orders including international are delivered faster and cheaper than ever with SKUTOPIA Shipping Platform. 

These results mean happier customers, higher shopping cart conversion rates, more orders and higher profitability.

Good & Fugly

Solutions:

  • Shipping Platform
  • SKUTOPIA Now

Results:

  • Launched in Melbourne and Brisbane in addition to Sydney
  • X3 volume over just 6 months
  • Positive reviews and higher NPS
  • Significant increase in business profitability

Overview:

Currently book, pack and deliver using SKUTOPIA’s Shipping Platform and SKUTOPIA Now, while previously having to manage drivers and external routing. The move to SKUTOPIA’s solutions means Good & Fugly can book, pack and forget - as SKUTOPIA takes care of the routing, sortation, pickups and last mile delivery. This helped them focus on growth, significantly reduced salaries and wages costs, and increased end customer satisfaction - hence increased profitability.

Attipas

Solutions:

  • Shipping Platform
  • SKUTOPIA Now

Results:

  • Reduced standard and express shipping cost by 30%
  • Launched Same Day Delivery with SKUTOPIA NOW - resulted in 25% increase in order volume within 3 months
  • Significant increase in NPS

Overview:

Attipas moved from a traditional 3PL to Workit Spaces eCommerce Hubs and utilised SKUTOPIA’s Shipping Platform and SKUTOPIA NOW services. Attipas team does the pick and pack and SKUTOPIA takes care of the courier bookings and last mile delivery. This has resulted in a signifcant increase in profitability.

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