Fulfilment software
‍for eCommerce

SKUTOPIA’s AI-powered platform automates every step of the fulfilment process, from order intake to dispatch, by integrating seamlessly with your eCommerce store. The system intelligently assigns orders to the most efficient fulfilment centre (FC) or store, selects the optimal courier, and automates picking, packing, and shipping. This ensures 99.96% order accuracy, faster processing times, and significant cost savings. 

Our management software eliminates manual data entry while efficiently handling customer orders, so you can save time on routine tasks.

Please note: Robotic fulfilment is available exclusively with the POWER plan.

SKUTOPIA’s intelligent platform eliminates the guesswork from shipping decisions and helps to:

• Analyse your order patterns across all sales channels
• Automatically select the most cost-effective carrier from our 100+ global network
• Balance delivery speed requirements with budget constraints
• Strategically place inventory closer to your customers

With our diverse shipping options, eCommerce businesses can ship online orders directly to customers while maintaining competitive pricing. 

No. With the SKUTOPIA Shipping Platform, you enjoy the freedom to ship without constraints. We pride ourselves on not imposing any minimum order requirements. Whether you need to send a single item or thousands, our commitment to flexibility ensures a hassle-free experience tailored to your needs. Our platform helps merchants efficiently manage orders of any size while maintaining consistent quality.

With SKUTOPIA, you’re in charge. Choose your courier, explore their destinations, and send your packages wherever they need to go, in Australia or across the globe. Our platform supports domestic and international shipping through our extensive courier network, giving you the flexibility to serve customers worldwide. The system processes online orders for both domestic and international destinations with equal efficiency.

Yes. Our platform provides real-time inventory tracking across multiple fulfilment centres and stores, ensuring stock levels are always up to date. Key features include:

• Automated stock updates across all connected sales channels
• Low-stock alerts and demand forecasting to prevent overselling
• Multi-location inventory routing to optimise stock distribution

This level of automation allows businesses to scale efficiently without manual stock checks. Our inventory forecasting tools and inventory alerts deliver real-time data so you can make informed decisions about stock management.

Our shipping platform, integrated with our last-mile delivery service, ensures fast, reliable, and fully trackable deliveries by:

• Providing end-to-end order tracking from warehouse to customer doorstep
• Offering same-day, next-day, and standard delivery options
• Automatically update customers with real-time shipping notifications

This reduces “Where is my order?” inquiries, improves customer experience and ensures timely deliveries. The platform allows both merchants and recipients to track orders with comprehensive tracking information to deliver customer orders reliably.

Yes. SKUTOPIA integrates directly with all major eCommerce platforms, including Shopify, WooCommerce, Amazon, Etsy, Squarespace, and Wix. With a no-code setup, businesses can:

• Sync orders instantly across all sales channels
• Track inventory in real-time with advanced reporting instead of manual updates
• Automate fulfilment workflows for faster processing

For businesses with custom eCommerce setups, our integration offers flexible integration options.

Traditional 3PLs often lack the transparency, technology integration, and flexibility that SKUTOPIA provides. Common problems with traditional providers include:

• Lack of transparency on orders, billing, and SLAs
• Inefficient processes with slow turnarounds
• Higher fulfilment costs and hidden fees
• Limited last-mile delivery options
• Outdated technology with manual operational processes
• Unsustainable packaging practices
• Inaccurate pick rates resulting in order errors

SKUTOPIA addresses these issues with our technology-first approach, offering 99.96% accuracy, real-time visibility, flexible scaling, and sustainable operations—all at a competitive price point.

Yes! SKUTOPIA offers flexible options for businesses that want to maintain control over certain aspects of their fulfilment process. You can use our shipping platform for carrier selection and label generation while handling picking and packing in-house. Alternatively, you can use our complete fulfilment service, which includes pick and pack solutions, and outsource the entire process to us. Our system automatically generates a detailed packing slip for each order, regardless of your chosen fulfilment model.

Most businesses can get started within 24-48 hours. The process includes:

1. Connect your store via one-click integration (Shopify, WooCommerce, Amazon, etc.)
2. Customise shipping preferences based on business needs
3. Complete a stock transfer (if using SKUTOPIA fulfilment)
4. Go live with automated order processing and tracking

For businesses migrating from another fulfilment provider, our onboarding team ensures a smooth transition with dedicated support.