Fulfilment Solutions

SKUTOPIA combines advanced technology with deep ecommerce expertise to deliver fulfilment solutions specifically designed for Australian online retailers. Our metropolitan fulfilment centres in Sydney and Melbourne enable faster delivery times, while our focus on specific product categories ensures we understand the unique handling requirements of your merchandise. We also offer true partnership - scaling with your business, providing actionable insights, and continuously optimising your fulfilment operations.

Our strategically located fulfilment centres strengthen your supply chain, helping your company meet business goals through optimised distribution. We demonstrate our commitment to addressing your unique needs by adapting operations as you scale, attract new customers, and expand your product lines. This partnership approach ensures we grow together successfully.

Our fulfilment services follow a transparent pricing structure with no long-term contracts or minimum order volumes. This structure allows our services to scale with your business, providing cost efficiency during both quiet periods and peak demand seasons. Check out our pricing page for a detailed breakdown.

For standard integrations with major platforms like Shopify, WooCommerce, or Magento, we can typically have your store connected to our fulfilment system within 24-48 hours. Custom integrations may take longer, depending on complexity. Our onboarding team provides hands-on support throughout the process, ensuring a smooth transition to our fulfilment services.

Absolutely. Our fulfilment operations are designed to scale rapidly during peak seasons, sales events, or marketing campaigns. We maintain flexible staffing and have established processes for handling volume surges without compromising on accuracy or shipping times. Many of our clients experience 5- 10x volume increases during peak periods, which we accommodate without service disruption.

We implement multiple quality checkpoints throughout our order fulfilment process. All incoming inventory is inspected before storage, picked items are verified against order requirements, and packed orders undergo final checks before shipping. Our system also flags unusual orders or potential issues for additional human review, ensuring that errors are caught before reaching your customers.

Our client dashboard provides comprehensive visibility into all aspects of your fulfilment operations. You'll have access to real-time inventory levels, order status updates, shipping performance metrics, and returns data. We also provide regular business reviews with insights on operational improvements, cost-saving opportunities, and strategies for enhancing the customer experience.

Our fulfilment system supports advanced inventory management features, including batch tracking, expiry date monitoring, serial number recording, and FIFO/FEFO stock rotation. These capabilities are particularly valuable for beauty, health, and food products, where batch control and freshness are critical factors in maintaining product quality and compliance.